This workshop is designed to help all employees of UW – Madison learn how to provide quality and effective feedback any time that the message is due. Whether feedback is formal or informal, provided to employees, peers or someone else, there are ways that it can be structured to be effective and lasting. Join us in this interactive workshop where we will learn and apply a 5 step process to effectively deliver a message so that people understand it and make changes that may be needed.
Upon completion participants will be able to:
• Define what feedback is and explain what makes it effective
• Apply a 5 step framework for providing feedback
• Identify and apply techniques in delivering difficult messages