Modes of Conflict Management

Description:

This module will help you understand, manage, and resolve interpersonal conflicts and tensions. As a result of this module, you will:

• Identify how people tend to respond to conflict situations and describe the characteristics of interpersonal conflict
• Demonstrate techniques for handling anger and negative emotions that arise in conflict situations
• Create and practice an action plan for addressing a personal conflict

Format:
In person, Online
Register:
https://hr.wisc.edu/professional-development/courses/?q=Modes+of+Conflict+Management

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