- Description:
This module will help you understand, manage, and resolve interpersonal conflicts and tensions. As a result of this module, you will:
• Identify how people tend to respond to conflict situations and describe the characteristics of interpersonal conflict
• Demonstrate techniques for handling anger and negative emotions that arise in conflict situations
• Create and practice an action plan for addressing a personal conflict- Format:
- In person, Online
- Register:
- https://hr.wisc.edu/professional-development/courses/?q=Modes+of+Conflict+Management