21 N Park, Room 5045 @ 9:00 am - 11:00 am
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Participants will differentiate between reality and the stories we tell ourselves, including how ego distorts workplace perception. Assess how storytelling contributes to emotional waste, conflict, and misalignment, apply a structured framework to shift conversations from …
21 N Park, Room 5045 @ 1:00 pm - 3:00 pm
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Participants will learn to balance compassion and accountability while engaging in difficult conversations, identify common causes of difficult conversations to best prepare, and plan and facilitate difficult conversations, with a lens towards achieving mutual solutions. …