Work From Home/Telecommuting

The Basics

Technology

SIGNING IN

Log-In / NetID / WISCard

TECH SUPPORT

AIMS Help Desk

Administrative Information Management Services (AIMS) is FP&M’s technology provider with service personnel ready to help with technology and computer questions.

SECURITY

How to Stay Safe Online While Accessing Campus Remotely: Access the Network Safely

Secure your computer, Keep your OS and versions up-to-date, Run Symantec Endpoint Protection, use VPN (Virtual Private Network)

Securing Your Computer (UW IT) | SEE MORE
Securing Your Mobile Device (UW IT) | SEE MORE

Wisc VPN

A “must” if using public or unsecured WiFi and required for certain functions of your work. |

WISC VPN (Virtual Private Network) Overview

Home Internet

Broadband Provider Outages

Check internet outages in your area: SEE OUTAGES

More Resources

Phone and Contacts

LOOK UP FP&M PHONE NUMBERS

Your “virtual Roladex.” Look up FP&M phone numbers and lists using the Telecom Portal.

FORWARD YOUR PHONE (REMOTELY)

If you haven’t already done so, please forward your office phone to your mobile device.

JABBER

Manage Calls Remotely with Cisco Jabber

You can use Cisco Jabber to receive calls from your office phone on your mobile device. Sign-up required: Adding a Jabber Line – Overview | Jabber Line Request Form | Forwarding Calls in Jabber | Jabber Software Installation for Computers

Look Up Email Address

You can use the UW directory to search by name for individual email addresses.

Ergonomics

Ergonomics for Telecommuting

How is your at-home workstation? See tips for a more comfortable and safe Work-From-Home experience from Environmental & Occupational Health (EOH).

Supplies

Need Supplies while Telecommuting?

1. Shop at Staples online.

2. Send item detail to your supervisor with your home address and department UDDS.

3. Supervisors are to email Kathy Bear with the requested items.

See Your Employee Resource Center FAQ for quick reference.

TOOLS TO STAY CONNECTED

Video Conferencing, Meetings, & Chat

Meet with coworkers using audio and video calling apps to collaborate remotely, using:

Microsoft Teams
Zoom
WebEx

Compare All Video Conferencing

See a comparison of the various video Conferencing Systems available to you as an employee at UW-Madison.

MICROSOFT TEAMS

Chat-based workspace to bring colleagues, conversations, files and tools into one place. Collaborate in real time. Communicate both one-on-one and in groups.

Chat instead of sending emails
Have a meeting remotely with your team or group

Good for: audio calls or video meetings with others. Any UW Microsoft or Office 365 account can participate by logging into the Teams app. Users can also call in using their telephone number.

Use via: the MS Teams app on your computer, smartphone, or via web browser. Call in via phone to some Teams meetings when the meeting organizer enables the call-in feature.

– Teams Resources –

What is Teams?: What is Microsoft Teams? |

Start Up MS Teams:

Getting Started with Microsoft Teams
Quick Start Guide
Online via Web Browser by opening the app on your computer and/or smartphone, or
Install MS Teams if it is not already on your device.

Learn the difference between Teams and Channels: Teams and Channels

Create a Team using one of the following methods:

Create a Team from an Existing Group – When creating team from existing Office 365 group, same group privacy settings (public or private) apply.
Create a Team from an Existing Team
Create a Team from Scratch |

Learn about Teams Live Events.

ZOOM

Zoom is an enterprise cloud platform for video, voice, online meetings, screen sharing, chat and webinars. This enterprise web conferencing and distance learning application runs across mobile devices, desktops, telephones, and room systems.

Easy scheduling, including recurring meetings and integration with Outlook
Ability to have up to 49 participants on one screen
Breakout rooms that may be pre-assigned by the host

Good for: Video calls with up to 300 participants, breakout rooms, polling, calls with internal and external participants.

Use via: Install the Zoom app on your computer or smartphone, or via web-based Zoom viewer. Log in using single sign-on (SSN) by using your UW NetID.

– Zoom Resources –

Getting Started with Zoom (UW-Madison) | UW-Madison Web Conferencing (Zoom) | Live Training Webinars for learning Zoom

File Storage & Collaboration

Share files and collaborate remotely using any of the following methods:

Google Drive

Create and share documents, spreadsheets, presentations, forms and drawings. Collaborate in real-time with your team. Go to your UW Google Drive.

See All Google Apps | See UW-Madison G-Suite
Learn about the full suite of Google collaboration tools available to UW employees.

Box.com

A place to store, access, and collaborate on your files using your UW-Madison Box.com cloud file storage. Keep track of multiple versions of your documents automatically and ensure your files are stored and transferred securely.

See Box (UW IT)|See Box.com Knowledge Base (UW System)

CISCO WEBEX

Webex Meetings allows online meetings with anyone. Watch and attend meetings and presentations, collaborate with remote participants on team projects, and share documents.

Attend and present
Have a meeting remotely with your group or team

Good for: audio or video meetings with anyone, even if they do not have Webex meetings or if calling by phone.

Use via: The Cisco Webex Meetings app on your computer or smartphone, or via web browser.

– Webex Resources –

Getting Started w/Webex Meetings: Training, FAQ (UW IT)

Set Up WebEx: Installing Cisco Webex (UW IT)

Webex Knowledge Base (UW IT): Solutions to common issues

Set Up WebEx Meeting (Outlook)

Webex Meeting: Trouble with Audio

Introducing WebEx course (LinkedIn Learning)

WebEx Training Center (LinkedIn Learning)

WebEx Teams

WebEx Teams provides persistent chat and collaboration rooms, screen sharing and whiteboarding, on-demand video or audio meetings, meeting scheduling and file sharing.

Collaborate with teams
Use whiteboarding

Good for: Webex Teams may be a good option if you have a specific communication structure in mind for a large project or group of people, or if you’ve grown out of a space that you’ve created.

Use via: The Cisco Webex Teams app on your computer or smartphone, or via web browser.

Webex Teams – Getting Started (UW IT) – training, FAQ

Webex Teams Courses (LinkedIn Learning)

What’s the difference between WebEx Meetings and WebEx Teams? See complete list of features for both versions of WebEx.

TRAINING & SUPPORT

Organizational Development

Organizational Support for Remote Work

Guidance from the Office of Strategic Consulting that addresses common challenges in trying to performing normal duties remotely:

Read insights from the UW-Madison Office of Strategic Consulting.

Overcoming the Disorientation of Telecommuting | READ MORE

Telecommuting: A New Type of Compartmentalization | READ ARTICLE

Training for Remote Work

MS Teams Quick Start Guide

Looking for one tool to stay connected? MS Teams is a one-stop-shop for chat, video meetings, file sharing, app integration.

Tips to Stay Connected, Productive and Sane While Working Remotely

“Be more patient, be more generous and be more open ” says one telecommuting and leadership expert. READ ARTICLE

Excel Essential Training in LinkedIn

This 2 hour class can be watched in 10 minute chapters.
GO TO CLASS

MS Teams + Productivity Apps = Powerful Virtual Collaboration

Access productivity apps like Trello (project organization and collaboration) and Mural (brainstorming and organizing – sticky note style!) right in MS Teams using your my.wisc.edu login.